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“ALKAVIVA INDIA” (GREEN ERA MULTITECH LLP) WARRANTY TERMS & CONDITIONS**

  1. “ALKAVIVA INDIA” (GREEN ERA MULTITECH LLP) OFFERS 2 YEARS WARRANTY FROM DATE OF PURCHASE ON ALL ITS WATER IONIZER MODELS.
  2. WARRANTY IS APPLICABLE AGAINST MANUFACTURING DEFECTS ONLY.
  3. USER MUST USE PRE-TREATED WATER ONLY, IF NOT USED THEN WARRANTY SHALL BE VOID.
  4. “ALKAVIVA INDIA” (GREEN ERA MULTITECH LLP) DOES NOT OFFERS WARRANTY ON SPARE PARTS & FILTERS.
  5. “ALKAVIVA INDIA” (GREEN ERA MULTITECH LLP) OFFERS FREE LABOUR COST FOR FIRST 2 YEARS WARRANTY, AFTER 2 YEARS THE PURCHASER HAVE TO BEAR ALL COSTS REGARDING SERVICE & REPAIRS.
  6. WARRANTY SHALL VOID IF PHYSICALL DAMAGE OCCURS.
  7. WARRANTY SHALL VOID IF IONIZER IS DAMAGED FROM HARD WATER & HOT WATER .
  8. WARRANTY SHALL VOID IF THERE IS MISHANDLLING IONIZER.
  9. WARRANTY SHALL VOID IF IONIZER IS USED FOR COMMERCIAL PURPOSE/ACTIVITY.
  10. WARRANTY SHALL NOT BE APPLICABLE ON DAMAGE FROM POWER FLUCTUATION.
  11. WARRANTY SHALL VOID IN CASE OF DAMAGED DUE TO ANY NATURAL DISASTER.
  12. WARRANTY SHALL VOID IF REPAIRED BY OTHER THAN PERSON AUTHORISED BY “ALKAVIAV INDIA” (GREEN ERA MULTITECH LLP).
  13. WARRANTY SHALL VOID IF USE OF NON-GENUINE FILTERS, SPARES OTHER THAN ALKAVIVA AUTHORISED SPARES, AND PURCHASED FROM UNAUTHORISED PERSON.
  14. IF WARRANTY STANDS VOID THEN LABOUR COST SHALL ALSO BE BEAR BYTHE PURCHASER.
  15. CUSTOMER IS RESPONSIBLE FOR SHIPPING COST BOTH WAYS UNLESS UNIT IS BAD OUT OF BOX.

**RO TREATED WATER SHALL BE CONSIDERED AS PRE-TREATED WATER

CARE TO BE TAKEN**
  1. IF IONIZER WILL NOT USED FOR MORE THAN 5 DAYS THEN FILTER SHOULD BE TAKEN OUT & SHALL STORE IN REFRIGERATOR.
  2. AFTER THAT IONIZER SHOULD BE CLEANED BEFORE USE
  3. TO CLEAN IONIZER PASS ACIDIC WATER FOR 1-2 MIN FROM IONIZER
  4. DO NOT USE HOT WATER, UNTREATED/HARD WATER.MUST USE PRE-TREATED WATER.
  5. FILTER MUST BE CHANGED AFTER NOTIFICATION/INDICATION SHOWN ON IONIZER.